We are writing to let you know that Park Surgery has implemented the BMA’s Safe Working Guidance over the last few months. This will mean the number of patient contacts each General Practitioner will complete over a working day will be capped at 25.
The practice will also be introducing an average 15-minute appointment schedule, based on each individual patients’ clinical needs. These changes are designed to create a safer environment for you, our patients, who are our priority, and also for all our clinical teams.
Recent surveys have shown GPs across the nation are facing an unmanageable workload, which at times is affecting their ability to provide safe care. General Practitioners are also retiring early, reducing their NHS commitments, or deciding to leave the profession. This is an unsustainable situation which must be addressed, and the BMA’s Safe Working Guidance is designed to help both you, as a patient, to receive better care, and your GP to provide it.
You will also continue to receive care from other clinical colleagues working at the practice. You may also be asked, depending on your medical symptoms, to contact NHS 111 or attend other local NHS services.
Kind regards,
David Holwell
Senior Partner
