Important: Measles Alert

Following a recent outbreak of measles, we strongly advise all parents and carers to ensure that children are fully immunised with the MMR vaccine.

Measles is a highly infectious illness and can be serious, particularly for babies, pregnant women and people with weakened immune systems. Complications can include ear infections, pneumonia, seizures and, in rare cases, brain inflammation (encephalitis).

Please check your child’s Red Book to confirm they have received both doses of the MMR vaccine. If you are unsure about your child’s vaccination status, please contact the practice and we will be happy to check your records.

If you believe you or your child may have symptoms of measles please do NOT attend the practice in person.
Instead, please telephone the surgery or submit an online consultation so we can advise you safely.

For further information:

Get support from your GP

For the fastest, most convenient way to access our GP services.

Request support from your GP
Easy online registration - join our practice!
Home / Appointments

Appointments

At Park Surgery, we operate an online system for booking appointments, prescription requests and medical advice.

Online services

Dr.iQ is now powered by Evergreen. This means you can now request appointments with us online via the Evergreen Life app.

With the Evergreen Life app, you can:

  • Order repeat prescriptions easily
  • Access your GP records and results
  • Request help from your GP surgery
  • Get insights on how to be as happy and healthy as possible

Please make sure that you only use the links or QR codes on this page to download the Evergreen Life app if you are registered at Park Surgery.

Click here to download the Evergreen Life app on your mobile device or scan the QR code below to download the app.

If you’re unable to download the app or don’t want to use online services, please contact the practice directly by phone to make a request.

Our Appointments

We provide a wide range of services. There are a range of professionals who can look after you. You may be offered an appointment with an advanced nurse practitioner, physiotherapist, paramedic or clinical pharmacist rather than a GP.

This appointment may take place face-to-face at the practice, on the telephone or via video call.

Before you make an appointment to see your GP, think about what other services might be able to help.

  • go to a pharmacy for advice and treatment for minor conditions.
  • go to your local urgent care centre for treatment of strains, sprains and flesh wounds.
  • call NHS 111 or visit 111.nhs.uk if you have an urgent medical problem, but you’re not sure what to do.
  • visit a sexual health service for testing for sexually transmitted infections and contraception advice.

You do not have to make an appointment or register for these services.

Missed Appointments Policy

We understand that sometimes you may not be able to attend your booked appointment. If you cannot attend, help us by letting us know as far in advance that you cannot make your appointment. This means we can offer the appointment to another patient who needs it.

  • If you do not attend an appointment, our team will be in touch with you to ask why.
  • If you regularly miss your appointments, we may have to consider removing you from our practice.

Thank you for help in making sure we have enough appointments for all our patients.

Out of Hours 

When the Practice is closed, please call NHS 111 

Advice on Appointments

Urgent Appointments

For urgent appointments the fastest way to book one would be to download our Dr. iQ app or NHS app, our clinicians will do everything they can to manage the request promptly. If you are unable to access Dr. iQ, you can request an appointment via telephone, visit our  Contact Us page for our contact details.

Download Dr.iQ powered by Evergreen Life

Download NHS App

 

Routine Appointments

For routine appointments please download our Dr. iQ powered by Evergreen app. Then submit an ‘online consultation’.

Download Dr.iQ powered by Evergreen Life

Download NHS App

If you cannot use Dr.iQ, please call the practice and one of our receptionists will complete this for you. You can find our contact details, here.

You will receive a response the same day confirming how we will mange your request.

 

Changing and Cancelling an Appointment

If you can’t make your appointment, or it’s no longer required, please cancel it as soon as possible so we can offer it to another patient. You can cancel and change your appointment via the Dr. iQ app or NHS app. If you are unable to access Dr. iQ or NHS app, you can request an appointment via telephone, visit our  Contact Us page for our contact details.

Download Dr.iQ powered by Evergreen Life

Download NHS App

 

Home Visits

We are able to visit very poorly and housebound patients in their homes. If you need a home visit please call the surgery by 10am so the Doctor can plan their rounds. Home visits are normally made between 12.30pm and 3.30pm.

View Your Medical Record

You can view your medical record using the Dr. iQ app or NHS app. The medical record feature gives you access to information such as: test results, medications, documents and letters, immunisation history, consultation history and allergy information. If you are unable to access Dr. iQ or NHS app, you can request an appointment via telephone, visit our  Contact Us page for our contact details.

Download Dr.iQ powered by Evergreen Life

Download NHS App

 

 

Update Your Details

You can update your email address, change your address or other details and phone number within the Dr. iQ app or NHS app. If you are unable to access Dr. iQ, you can request an appointment via telephone, visit our  Contact Us page for our contact details.

Download Dr.iQ powered by Evergreen Life

Download NHS App

Extended Access Hubs

Evening and weekend access to GP appointments

GP appointments are now available during the evening and at the weekend for people registered with a GP in Horsham and Mid Sussex.

This means that both routine and urgent appointments are available at a local hub during weekday evenings and on a Saturday and Sunday, to make sure local people get the health help and support they need.

NHS Horsham and Mid Sussex CCG, working in partnership with local patients and clinicians, designed the service. The appointment hubs are run by Alliance for Better Care Ltd, the local GP Federation.

How to book an evening or weekend appointment at a hub

Appointments can be booked through your own GP practice in the normal way, during normal opening hours. Clinicians working at the hubs will be able to access your medical records with your agreement. You will be asked before any information is shared and can decline if you wish.

Footer

Park Surgery
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.