Our telephone lines are open Monday to Friday 08:00 – 18:30.
Please do not ring before 10:00 unless you need an urgent appointment that day or to book a visit.
Doors are closed to patients at 18:00, unless you have an existing appointment booked with late doctor.
Monday extended hours 18:30 - 20:00 and Saturday mornings are for pre-booked appointments only.
GP appointments are now available during the evening and at the weekend for people registered with a GP in Horsham and Mid Sussex.
This means that both routine and urgent appointments are available at a local hub during weekday evenings and on a Saturday and Sunday, to make sure local people get the health help and support they need.
NHS Horsham and Mid Sussex CCG, working in partnership with local patients and clinicians, designed the service. The appointment hubs are run by Alliance for Better Care Ltd, the local GP Federation.
How to book an evening or weekend appointment at a hub:
Appointments can be booked through your own GP practice in the normal way, during normal opening hours. Clinicians working at the hubs will be able to access your medical records with your agreement. You will be asked before any information is shared and can decline if you wish.
Your help to design this new service
In preparation for this additional, improved access to GP care, we sought the views and experiences of local patients and the public through a survey. The results can be found here:
Telephone 111 if you need medical attention out of hours – your call will be triaged and passed to the most suitable unit
For more information - click here
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
For GP services between 8am—8pm: Crawley Health Centre is open 365 days a year, including all bank holidays and offers a range of services, including health information and advice and treatment for a range of minor illnesses and injuries. It provides a walk-in service to people who need to be seen on the day.
Crawley Health Centre can be contacted on: 0300 999 3000 or visit http://www.crawleyhealthcentre.co.uk for further information.
Crawley Hospital also has an Urgent Treatment Centre (open 24 hours a day, 365 days a year) which is for patients with injuries or illnesses such as cuts that need stitching or dressing, sprains and strains of muscles and joints, minor bone fractures - such as broken ankles or wrists, superficial burns, removal of foreign bodies, skin complaints such as rashes and bites and stings.
Crawley Urgent Treatment Centre can be contacted on: 01293 600300 ext 4141.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Horsham MIU is predominantly a walk-in service and can diagnose and treat a wide range of minor injuries and ailments for both adults and children over one year old; such as: Minor head injuries with no loss of consciousness; Minor burns and scalds; Limb injuries; Simple eye infections i.e. conjunctivitis plus foreign bodies/abrasions; Cuts and grazes; Bites and stings; Ear and throat infections; Skin infections
For more information - click here
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