To view another patient's medical record online, you must have been granted proxy access to online services by the practice.
The way you apply for proxy access will depend on whether the patient who's online services you want to access to can consent to this.
- Patients aged 16 and over are assumed to be competent to consent.
- Patients aged 10 and under are assumed not to be competent to consent.
- Patients aged 11- 15 will need a competency assessment with their GP before they can give consent. Please book an appointment to discuss this before applying for proxy access.
If they can consent, you and the patient will need to complete our Proxy Access to Online Services Consent form.
Once completed, you and the patient will need to return the form to the surgery in person and have your identities verified by a receptionist. Please provide two forms of identification each. One must be a photo ID and the other must be proof of address. If you can’t provide two forms of identification, please speak to a receptionist.
If they can't consent, you will need to complete our Proxy Access to Online Services Request Form.
Once completed, you will need to return the form to the surgery in person and have your identity verified by a receptionist. Please provide two forms of identification. One must be a photo ID and the other must be proof of address. If you can’t provide two forms of identification, please speak to a receptionist. As the patient cannot consent, you will also need to provide proof of a legal basis for proxy access to online services on their behalf.