How to view your own medical record online

To view your medical record online, you must be registered for online services with the practice.

 

Once registered for Online Services, you will automatically have access to new information added to your record.

You may also request access to the following services:

  • Viewing and requesting repeat prescriptions
  • Viewing and booking appointments
  • Viewing your detailed coded record

 

To register for Online Services please complete our Online Services Request Form and return it to the surgery in person. 

You will need to have your identity verified by a receptionist so please bring two forms of identification with you. One must be a photo ID and the other must be proof of address. If you can’t provide two forms of identification, please speak to a receptionist.

 

How to view someone else's medical record online

To view another patient's medical record online, you must have been granted proxy access to online services by the practice.

 

The way you apply for proxy access will depend on whether the patient who's online services you want to access to can consent to this.

  • Patients aged 16 and over are assumed to be competent to consent.
  • Patients aged 10 and under are assumed not to be competent to consent.
  • Patients aged 11- 15 will need a competency assessment with their GP before they can give consent. Please book an appointment to discuss this before applying for proxy access. 

 

If they can consent, you and the patient will need to complete our Proxy Access to Online Services Consent form.

Once completed, you and the patient will need to return the form to the surgery in person and have your identities verified by a receptionist. Please provide two forms of identification each. One must be a photo ID and the other must be proof of address. If you can’t provide two forms of identification, please speak to a receptionist.

 

If they can't consent, you will need to complete our Proxy Access to Online Services Request Form.

Once completed, you will need to return the form to the surgery in person and have your identity verified by a receptionist. Please provide two forms of identification. One must be a photo ID and the other must be proof of address. If you can’t provide two forms of identification, please speak to a receptionist. As the patient cannot consent, you will also need to provide proof of a legal basis for proxy access to online services on their behalf.

Sharing Your Medical Record

Increasingly, patient medical data is shared e.g. between GP surgeries and District Nursing, in order to give clinicians access to the most up to date information when attending patients.

The systems we operate require that any sharing of medical information is consented to by patients beforehand. Patients must consent to sharing of the data held by a health provider out to other health providers and must also consent to which of the other providers can access their data.

e.g. it may be necessary to share data held in GP practices with district nurses but the local podiatry department would not need to see it to undertake their work. In this case, patients would allow the surgery to share their data, they would allow the district nurses to access it but they would not allow access by the podiatry department. In this way access to patient data is under patients' control and can be shared on a 'need to know' basis.

Emergency Care Summary

There is a Central NHS Computer System called the Emergency Care Summary (ECS). The Emergency Care Summary is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. It will contain information on your medications and allergies.

Your information will be extracted from practices such as ours and held securely on central NHS databases.   

As with all systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. If you don’t want an Emergency Care Summary to be made for you, tell your GP surgery. Don’t forget that if you do have an Emergency Care Summary, you will be asked if staff can look at it every time they need to. You don’t have to agree to this.